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Data protection principles

Openness and responsibility form the core of data protection at VR Group.

Data protection is important to VR Group. As a responsible company, we process personal data in compliance with the data protection legislation and good processing practice. We process and protect your personal data in an appropriate manner.

We provide high-quality services while ensuring that your personal data is protected. Using our services is easier for you if you provide us with your personal data. For example, by saving your payment data, you do not have to enter the information separately every time. In addition, personal data enables us to provide you with more personal service.

It is important to us that you know how you can benefit from providing us with your personal data and how we use and store the data.


Personal data and data protection – what do they mean?

With personal data, we mean all data based on which a person can be identified either directly or by aggregating data. Such data includes, for instance, names, phone numbers, customer numbers and email addresses. The purpose of data protection is to protect your personal data.

Protection and processing of personal data

We take the protection of your privacy seriously. We are committed to processing your personal data without compromising your privacy. We use your personal data only for the purposes we have indicated in advance.

Your personal data is processed only to the extent necessary for the processing in question. In addition, we protect your personal data from unauthorised use. There is no need to worry: your data is only processed by persons whose responsibilities include the processing of personal data.

The purposes for which we collect personal data are described in more detail in the data protection notices (links in the right-hand column on this page).

We always ensure that your personal data is processed in accordance with the provisions of the law. We provide appropriate data protection and data security training to all employees who process personal data.

Read the frequently asked questions for more information on the protection and processing of personal data.

Your rights

Protection of personal data means informational self-determination.

According to the data protection legislation, you have the right to obtain open and transparent information concerning the processing of your personal data, get access to the data concerning you and demand that incorrect or incomplete data is rectified and unnecessary or obsolete data is erased. In addition, you have the right to prohibit the use of your personal data for direct marketing.

When required, we will ask you to provide your consent to the processing of personal data, and you can choose to withdraw your consent. The withdrawal of consent does not affect the lawfulness of any processing that was carried out before the withdrawal of consent.

Data protection and data security

Privacy and data security go hand in hand. The purpose of data protection and data security is to ensure that your personal data is processed in an appropriate and secure manner.

Reviewed 4 June 2018